Refund policy
Return Policy:
You may return products within 14 days of receiving or picking up your order, provided they are in a new, unused condition and returned in saleable condition.
Return Conditions:
Accepted Returns:
Returns due to manufacturing defects or shipping errors will be covered.
If a return is authorised for reasons not related to defects, the customer is responsible for packaging, insurance, and return shipping costs. Refunds are issued once the product is received and inspected.
Non-Returnable Items:
Products that have been drilled, modified, or installed
(e.g., Cargo Boxes with drilled mounting holes, Van Der Moon panels with drilled holes etc.).
Items returned in damaged or unsellable condition.
To initiate a return, please contact us at
hello@projectyonder.co.uk for return authorisation before shipping your item.
Liability Disclaimer:
Any modifications, drilling, or installation of products on a vehicle are at the owner’s risk. Project Yonder does not offer refunds, compensation, or repairs for modifications made to a vehicle, even in the case of a product return.